FAQs

Quality LSU Merchandise for Sale

At Tiger People Clothiers, we provide LSU fans with unique, high-quality options regarding apparel, gifts, accessories, and clothing. We even design it, giving you one-of-a-kind items you will only find at our store! Our staff takes pride in providing unparalleled customer service whether you visit us in person or online. If you have a question that is not addressed below, simply contact us, and we will give you the help you need.

Frequently Asked Questions

1.  When will I receive my shipment?

If an item is in-stock, it will ship within two business days. However, if it is during peak times, such as holiday weeks/weekends, big game weekends, etc., then there is no delivery guarantee. If you need your item(s) by a certain time, please indicate that in the special instructions section of your order and choose the appropriate shipping option. To calculate when your shipment will be arriving with standard ground shipping, you can access the UPS tracking number from an email you’ll receive once your order has shipped.

2.  How do I return/exchange items purchased?

Items that have not been used, worn, or laundered may be returned or exchanged within 30 days from the date of purchase with the receipt copy in the box. There are no returns/exchanges on date-sensitive items, items with player's numbers such as game day and bowl game merchandise, or jerseys.

3. Who pays the shipping cost on a return item?

If you place an order and within 30 days, and you decide you no longer want the item, you can return the item with the shipping expense on you.

If you place an order and it's incorrect when received, we will send you a call tag to return the shipment and send it back to you once it is corrected.

If you place an order and receive free shipping because your order is over $50 and then decide you want to return the order, you will be responsible for the return shipping of the items as well as a $5 flat rate shipping fee when your refund is applied. The free shipping only applies to people who keep the entirety of their online order.

What if my package received is damaged?

If your package is damaged in transit or does not arrive, please contact us via email at sales@tiger-people.com or by phone at (225)-771-8954 to ensure replacement of the damaged item(s). We will contact UPS ourselves to file any claims that may be needed.

5. How are gift orders handled?

Tags will be removed from all items. No receipt will be mailed. Please indicate any special instructions with your order.

6. Will UPS leave my package without a signature?

Yes, UPS will leave your package(s) without a signature. Please be sure to check all areas they may leave a package (doors, behind fences, bushes, porch, etc.) before contacting Customer Services about a lost package. Deliveries going to a business must obtain a signature.

7.  Is it safe to use my credit card online?

Yes, all transactions are completed on a secure server. This server encrypts your personal information to make on-line credit card usage as reliable as an in-store purchase.

8. What if an item is out of stock?

At Tiger People Clothiers, we do our best to ensure that all product seen online has available inventory. However, it is possible that an item could be sold out shortly before or after your purchase. If this occurs, we will notify you by email when your product will be available to ship. This is why an accurate email is crucial when placing your order.